Xtra Brain Cells -- The Troops

No busload of recently graduated, inexperienced �management consultants� here! Take a look below for a few examples of the skills, experience and backgrounds of the associates who work with us.

Former IT Director, Software Development Director & �Big 4� Senior Executive

Our founder has over 25 years in the IT field and has concentrated his work primarily in the manufacturing and service industries. Having been an IT Director, a Development Director and a Consultant, he has seen the issues and opportunities from both an internal and external perspective.

A sampling of his background include:

� IT Director for a 700+ person services company

� Started two new �Big 4� consulting practices focused on the middle market

� Development Director responsible for 40+ people generating over 70% of a $100 million software company

� In the �Big 4�, he specialized in enterprise implementations and rebuilding / refining client�s internal IT operations

� Led the communications infrastructure development of the first nationwide client-server system

� As an IT Director, he built OOP-like software and software repositories back in the mid �80s

Former insurance company CIO/VP of IT

Directed over 35 IT professionals for a $200 million company. Responsible for technology planning and strategy, development, implementation / support, operations, network services and help desk. Ten year career as CIO, with a total of 30 years in the field.

A sampling of his background include:

� Successfully outsourced non-critical operations which resulted in the doubling of the company�s size and a 10% reduction in operating costs

� Reduced staff turnover from 15+ % to less than 4%

� Directed the company�s move into Internet based billing and inquiry

� Led numerous in-house client-server projects in such areas as Sales Force Automation& Production Reporting

� Led the implementation of packaged software for Financial Processing and Human Resources

� Led the development of Strategic IT Plans, development methodologies, career planning and progression, IT steering committee and IT service level agreements

� Held numerous other positions such as Assistant Treasurer, Data Processing Manager and ADP Plans and Operations Officer for the US Army.

Former VP of Client Services for a physicians practice management company

Directed client services professionals for a $200+ million company. Responsible for all client service related activities. Seventeen year career.

A sampling of her background include:

� Directed the activities of over 20 trainers and 70 technical support personnel

� Led the consolidation of 11 practice management systems

� Increased recurring revenue 10% by developing a contract renewal process

� Led the implementation of a Customer Relationship Management system and an Automated Call Distribution system

� Implemented a Key Performance Indicator system for the support center

� Managed the acquisition process and performed due diligence for over 25 acquisitions

� Executed staff reduction plans with minimal attrition of remaining employees

� Held other positions in her career such as VP of Operations, VP of Business Development and Product Manager

... the Director of Business Systems of a $400 million global chemical manufacturer, who also happens to have a healthcare background. Or a VP of Consulting for one of the premiere global management consulting firms, who specializes in government systems.